Business ProfileforMcGan Cremation Service LLC

Sept 15-30, 2023 ******* ***** purchased cremation services from M**** Cremation, PAID Cash in Full, we paid addition services on Sept 30 $1479.00 ******* ***** $250.00 ***** viewing $150.00 Oct. 15th USPS ***** for shipping Creation remains to Alabama (total shipping M**** only paid 78.00 but charged us 150.00) Total: $1879 Failures: Remains were shipped INCORRECTLY per State regulations for TWO boxes interior for URN wrapped, sealed in PLASTIC Bag covered and secured in bubble wrap. Remains were sent in a thin plastic box, lid was NOT Secured and arrived Opened! Remains in plastic bag inside plastic box WERE punctured SPILLED out everywhere! Urn WOODEN Box that my father picked out, purchased paid CASH NEVER used, it WAS NOT sent and NO explanation. DEATH Certificate is WRONG 1.) PLACE is ******* ***** ****** * **************, NOT nursing home 2.) Occupation is HVAC Technician, NOT repairman 3.) Martial status is Divorced, NOT widowed 4.) Informant is ******* ***** Certified Nurse, NOT **** ******** A FULL Refund and Death Certificate CORRECTED and Mailed to us Immediately. Sean M**** called ******** lying that the USPS Opened and Damaging CREMATION human remains! Four calls excusing his failures, his wife called and they both NEVER took responsibility until the final call, he stated he would make a Total Refund, then only to call again to tell us we can do whatever want. Sean NEVER apologized for his appalling handling of my Dads remains, such disrespect. Sean never addressed his failure correctly input information facts regarding my Dads Death Certificate. We had to purchase a Wooden URN for Dad at $195.00 and have Dads remains Sealed properly with a local Funeral home. There are no words to explain how horrifying it is to have your fathers human remains spill out over the counter and having to vacuum them up, no one should ever have to do this.Cremation is disgusting enough but it is what my Dad could afford and this confirms how disrespectful it is.