Customer ReviewsforBeaches Air Conditioning and Heating, LLC

Been working with my home warranty company that has assigned your company. Called beaches air listed on the website. Just a answering machine. Called left multiple messages. they dont call you back. Originally, they came out on July 2nd and said my house was hit by lighting. Not true. RR electric came out and verified all the wiring up to the ** units. All power id good. Its been two weeks and even AHS can't get hold of them. What else can I do? If you don't want to work and answer AHS calls or emails, then go out of business is my recommendation. Don't leave customers hanging.

Unfortunately American Home Shield (AHS) uses the lowest cost, least skilled, and bottom of the barrel vendors. Beaches is one of those vendors. They do not take the time to actually diagnose the problem. After the Beaches tech "diagnosed" the problem I requested a second opinion. A second opinion ordered by *** proved that what the tech from Beaches said was complete inaccurate as to the cause of the issue. The tech from the second company actually took the time to remove other parts from my air handler and find the issue and provided a completely different opinion than Beaches did.

****** is very professional and courteous. He is very efficient.

OMG! Where do I begin? My home warranty assigned them to me and they came to my house and "guessed" the problem. He initially said it seemed like a zoning board issue. He came out and replaced the blower motor and as soon as he left, the ** was doing the same thing it was doing before they came out. So then he came back out and said he was almost positive that it was the zone board causing issues. He said, I will send the request through AHS (home warranty company) for approval. I approved the charges of $559 for me to pay out of pocket. I didn't hear from the company so I reached out for a follow-up appointment. The lady who answered the phone (which I found out later that she is the owner) said "Oh, AHS didn't include the cost of labor. The labor will be $1,000 plus the $559" I asked what happened. She said when the tech came out to replace the blower motor, the ** was working in which I told her it was not working and that's why I called and texted the same day for a follow up appointment. She said the tech noticed burnt wiring outside due to a surge and I questioned why the tech didn't see the burnt wires when the blower motor was replaced. She said, the ** was working and we have photos of the outside of your unit showing the wires are burnt. I told her if the wires are burnt, it's because of the replaced blower motor that caused it to burn up. I told her I would like to speak with a manager and she said she would have someone call me back before the end of the day. It's been over a week and I still haven't heard back. My home warranty company sent someone else out to check on the unit for a second opinion and guess what? No evidence of ANY burnt wires. The tech showed me photos of my outside unit!!! The new company fixed the ** and it had nothing to do with burnt wiring or the zone board. I was not confident when the tech replaced my unit because I could hear in his voice that he was guessing what the problem was. This company is a joke and scammers!!!

Great AC company. Professional, timely, and knowledgeable. I glad to hire them for all my AC needs. Ladies, you can trust them to service your AC.

Rude and terrible service. They said they knocked on the door and never made a call to check. I have a big house that is very hot

This company is a joke. Ive been without AC since April 27th. My home warranty assigned them to me and they only came to my house ONCE. I was told they would call and make an appointment with me and that NEVER happened. 34 days later, Im still without AC. My home warranty is a joke too. I am however getting a lawyer involved for the distress theyve caused. Ive called plenty of times and no one answers. The one time they answered I was told someone would call me back and they never did. If you are looking for a reliable company, please skip this one as they dont care about their customers. If youre looking for a home warranty, do NOT go with American home shield as they are horrible too. Sad to read the reviews left before me and seeing that this is an ongoing issue with their company. Theyre not communicative, and caring at all!

Excellent knowledge of the *** took pressure readings, for the brand that is sealed it would not require feon for several more years unless leakage occurs.

The service technician was thorough and professional. I would use Beaches Air Conditioning again.

The service was prompt, personable, and accommodating to all my questions.