Business ProfileforA1 Action Refrigeration & Appliance Repair

>2/2/24, *****, Owner repaired my fridge. Said if it didnt fix problem, hed come get part and refund $222.51.>2/3 I texted owner ****** quit working. Come get part and refund $. Said hed be here on 3/8. >3/8 I texted ***** to see if he was coming. He responded wanting last 4 of my CC I paid with. I sent last 4 to him.>2/13 I texted ***** I didnt see refund and asked when he was going to come get the part. He responded, Refund gets processed Friday and not worried about the parts.>2/23 I texted ***** refund hadnt posted to my CC and asked for doc of submission, so I could follow up with my CC company. He responded Good morning. Absolutely no problem at all maam. About 4 hrs later, he texted Refund will post by Monday.>2/26 received text from *****, Refund has posted on my end. Will show up on your end any time now.>3/8 I texted ***** that I hadnt received refund and asked for the ref. # so I could give it to CC company to research. He responded Absolutely.>3/11 ***** texted me I had the accountant cut a check and she is sending it out today for the refund.>3/19 I texted ************ ***** received the ck and it's been a week. He responded Good morning. It actually went out Friday afternoon you should have it anytime.>3/25 I texted ***** that its been about 2 mos. since he was going to refund me the $. I've been more than patient with situation, and I need my refund by 3/29. Hoping I dont have to follow up again. He responded, Ill stop by personally Thursday.>3/29 I texted ************ was home all day, and you didnt bring refund as promised. I let him know I was going to take this to small claims, and hed be responsible for expenses. Response (Im paraphrasing) Father is at the G'ville VA for sleep study. He has refund check with him and will drop it by on his way home this weekend.>4/5 I havent received the refund for $222.51. Very unfortunate the owner didnt do what he said he'd do. I gave him many opportunities.