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ComplaintsforBathman Refinishing LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired this company to refinish 2 bathrooms in January 2022. Within six months, the work they had done is showing significant signs of wear. There is large areas of the material pooling, it is chipping and peeling in multiple spots. I contacted the business, they asked me to send pictures which I did, I did not hear anything back from them so after 2 days I contact them again and they responded that they were working on it and to be patient. After another three weeks no contact, I have tried to contact them several times since then and they have not responded to any of my communications.Business response
11/18/2022
From: **** * <****************************>
Sent: Thursday, November 17, 2022 7:33 PM
To: **** ******* <*********************>
Subject: Re: Better Business Bureau ComplaintHello ****, we do not offer warranty on any refinishing work that is done. We cannot guarantee what kind of maintenance if any is done on refinished surfaces.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.