Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Builders Blinds Coverall Interiors has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBuilders Blinds Coverall Interiors

            Blinds
            Multi Location Business

            Contact Information

            Jacksonville, FL 32256

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Builders Blinds Coverall Interiors has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Jacksonville, FL 32256
              BBB File Opened:
              10/21/2014
              Years in Business:
              15
              Business Started:
              6/2/2009
              Business Incorporated:
              6/2/2009
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • CBB Acquisition Company LLC
              Business Management
              • Brandi Palomo, Customer Service Manager
              Contact Information

              Principal

              • Brandi Palomo, Customer Service Manager

              Customer Contact

              • Brandi Palomo, Customer Service Manager
              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/21/2022

              Complaint Type:
              Product Issues
              Status:
              BBB unable to locate business
              Builders Blinds installed mini blinds throughout our home in 2019 via the builder Pulte. Our kitchen blind broke. On 7 /14/2022 I spoke with ****** ******* at the local Builders Blinds office here in Jacksonville and I ordered a new, replacement blind for our kitchen. We paid them $150 via our credit card. Since then, I have left 8 messages on their voice mail. Some on the customer service prompt and others on their corporate prompt. No one has ever returned my call. We got ***** customer service involved and they sent an email to Builders Blinds on 11/9/2022 with no response as well. I just want a refund so I can move forward with another business.
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Amy F

              11/10/2022

              They took my money, but never produced blinds or provided a refund. I ordered blinds from this company in July. When I didnt hear anything by August/Sept, I called to inquire about my order. I was told my blinds were in a container somewhere waiting to be unloaded and taken to the store (but no idea when that would happen). Realizing all the issues with supply chain, I understood that, so didnt push. She then said they could either refund my money or there was a shipment that had just come into the shop and I could get my blinds from that (yes, seemed odd, but I had done business with them before so didnt question anything). Fast forward to October and numerous phone calls and emails unanswered, I finally called their ************ office. The man who answered informed me the ******* office has closed. I asked what was happening to the customers and he said theyd been closed out. I asked if I would be refunded since they had my money but I had no blinds. He said quickly, Ill talk to my manager. He abruptly hung up not having my name or any customer related info. Clearly theyre just taking the money and have no intention of squaring up with customers. Even had they been courteous enough to notify me that theyd gone out of business, I would have understood. But to hear nothing, its simply just stealing customer money. Poor business practice, poor character.

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.