ComplaintsforAll Out Property Management LLC
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
In January 2023 I hired this company to replace a fence that had fallen over in a storm. The owner **** was responsive and quick to come out for an estimate. I paid for the cost of materials up front and agreed to pay the remainder after completion. I got a call from my sister a few weeks later saying the fence had been put up, and an employee was asking for the money. I was never told he was coming out that day, and found that odd, but still paid. When I was weed eating my back yard a few weeks later I noticed that the neighbors sprinkler was on my side of the fence. I contacted this company and informed them that the fence was incorrectly installed on the neighbors property. I called, sent numerous texts, photos, and video. **** the owner agreed to come look at it, but never showed up despite me contacting him several times. I since had to take down the fence and move it myself. Being taken advantage of by anyone is frustrating, but I expect more from a licensed company. And as a single mother with 2 jobs this has created a significant hardship.Business response
06/22/2023
Yes I never did that job. I only supplied the materials. A totally different company did that job. D&A handy man is the company that did it. Dustin Schmitt and his company did that fence and was paid for it by the customer
Customer response
06/22/2023
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: 20057182
I am rejecting this response because:
At no point in time was I ever told that the work would be subcontracted. I entered into a verbal agreement with this specific company and then paid for the materials up front with the understanding that the fence would be placed on the property line, not on the neighbor's property.
Regards,
***** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.