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Find a Location

Fitkits Food Truck has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fitkits Food Truck

      9029 West Beaver Street Jacksonville, FL 32220

    • Fitkits Food Truck

      2346 west beaver st., Jacksonville, FL, United States, Florida Jacksonville, FL 32202

    • Fitkits Food Truck

      6124 Du-clay rd. Jacksonville, FL 32244

    Business ProfileforFitkits Food Truck

    Food Truck Builders
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Fitkits Food Truck has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fitkits Food Truck

        9029 West Beaver Street Jacksonville, FL 32220

      • Fitkits Food Truck

        2346 west beaver st., Jacksonville, FL, United States, Florida Jacksonville, FL 32202

      • Fitkits Food Truck

        6124 Du-clay rd. Jacksonville, FL 32244

      Location of This Business
      9029 West Beaver Street, Jacksonville, FL 32220
      BBB File Opened:
      10/27/2022
      Contact Information

      Principal

      • Lorenzo Ferguson / Complaint Handlers

      Customer Contact

      • Lorenzo Ferguson / Complaint Handlers
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a food trailer from this company who is actually operating out of Pensacola, FL. They assured me they were building me a food trailer that would meet local health and safety requirements in MN where I will be using it. The unit arrived damaged (I hired a shipping company to bring it), and they state that there was no incident that caused the damage. Every place I've brought it to for inspection while dealing with insurance, including the insurance adjuster, have stated that the quality of craftsmanship is a major issue of why there was damage when transporting. The refrigerator was not bolted to the floor and the screws in the wall were not into braces and just sheet metal so they ripped out and the unit bounced all around and shattered the glass and damaged other items inside. The wires were not properly connected. The wrong kind of rivets were used and have all needed to be replaced. Many of the plumbing fixtures leaked; the doors wouldn't open so locks had to be repaired; the tanks and sinks are not NSF certified as promised, and I continue to get sent documentation in Spanish rather than English; the water heater and dials are all completely in Spanish (I specifically asked if this was made in Mexico and was assured it was not, however, the certificate of origin shows Mexico as well as several components); the unit is brand new and is rusting all over; the refrigerator I was told was sufficient and it is for display only and not for use with food storage unless prepackaged food. One of the light bars fell off in transit because it was not fastened to anything but small rusty clamps. I currently cannot get the unit licensed without many items being replaced. I'm not getting any resolve. I'd like a refund of part of the money paid for the unit as I am going to have to pay another company to redo things and hope the unit doesn't further deteriorate due to the poor quality of craftsmanship.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      LaVera C

      2 stars

      12/29/2023

      Fitkits owner is not a licensed nor hire licensed electrician/auto technician/builders. He just started out of a need. If he hires them it will save time and effort on both the business and customer side. If pride and arrogance are involved then legal action are necessary. However, the customer must must must do their research and not make unwise decisions based on looks ??. Business is always business. Poor decisions are a lack of patience, wisdom and understanding. Would you hire a home /builder contractor without licensed and contracted technicians???

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