ComplaintsforE.J.M. Builders LLC
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Complaint Details
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Initial Complaint
04/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed contract with **** ******** on Jan 26,2021. The contract was to cost me over $6499.75 to install two doors downstairs and $5902.55 to install 3 windows upstairs. I have paid 2/3 of the total cost ($9211.84). First payment was made in February, 2021. He forgot he already picked up the permit application from my house for a month and asked for it again in March. He forgot to check with the engineer on the drawing about the much bigger opening before submitting the application and caused the first inspection failed in September. He caused me $450 more for this mistake and a month waiting on permit. He started installing the doors in October, 2021 but it never finished. He started with coming a few days a week to just one day a week in November or just no show. He worked only one to two hours and sometimes left without notifying me. He was often a few hours late and gave all kinds of reasons to cancel the appointments. He stopped responding to my calls, email and text messages. I can’t find him. The windows upstairs are delaying our remodeling plans on the bathrooms and we have been using the only bathroom for two years. I need him to finish the work on the doors on two weeks and work on windows right away.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.