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Find a Location

Blue Cross And Blue Shield Of Florida has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Cross And Blue Shield Of Florida

      4800 Deerwood Campus Pkwy Jacksonville, FL 32246-6498

    • Blue Cross And Blue Shield Of Florida

      PO Box 1798 Jacksonville, FL 32231

    • Blue Cross And Blue Shield Of Florida

      411 N Baylen St Pensacola, FL 32501-3901

    • Blue Cross And Blue Shield Of Florida

      PO Box 12922 Pensacola, FL 32591-3547

    • Blue Cross Blue Shield of Florida

      434 N Orlando Ave Winter Park, FL 32789-2977

    Business ProfileforBlue Cross And Blue Shield Of Florida

    Insurance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 71 Customer Reviews

    Customer Complaints

    134 complaints closed in last 3 years

    53 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Cross And Blue Shield Of Florida has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Cross And Blue Shield Of Florida

        4800 Deerwood Campus Pkwy Jacksonville, FL 32246-6498

      • Blue Cross And Blue Shield Of Florida

        PO Box 1798 Jacksonville, FL 32231

      • Blue Cross And Blue Shield Of Florida

        411 N Baylen St Pensacola, FL 32501-3901

      • Blue Cross And Blue Shield Of Florida

        PO Box 12922 Pensacola, FL 32591-3547

      • Blue Cross Blue Shield of Florida

        434 N Orlando Ave Winter Park, FL 32789-2977

      Headquarters
      4800 Deerwood Campus Pkwy, Jacksonville, FL 32246-6498
      BBB File Opened:
      1/1/1987
      Years in Business:
      80
      Business Started:
      7/1/1944
      Business Started Locally:
      7/1/1944
      Business Incorporated:
      7/1/1980
      Type of Entity:
      Corporation
      Alternate Business Name
      • Florida Blue
      Business Management
      • Mr. Andre Acevedo, Senior Manager
      • Mr. Jacob Greene, Business Support Analyst
      • Ms. Denise Love, Senior Director Member Services
      • Ms. Carolene Lambert, BBB escalations
      Contact Information

      Principal

      • Mr. Andre Acevedo, Senior Manager

      Customer Contact

      • Mr. Andre Acevedo, Senior Manager
      • Ms. Carolene Lambert, BBB escalations
      Additional Contact Information

      Fax Numbers

      • (904) 905-5724
        Primary Fax

      Phone Numbers

      Customer Complaints

      134 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      6 months till I started paying for health insurance, never been able to get a doctor in 2024, more than 10 calls to insurance more than 10 calls to doctors office, no medication refill from last year, paying a lot of money for nothing. Now, the same, have a new pcp assigned and have to wait 2 months for an appointmen, this will lead to 8 months of 12 of the year paying without beeing not able to use the insurance, well actually I used... a lot of calls... for nothing for losing my time they never solved anything Please would like to follow this claim in spanish if possible
      Read More

      Customer Reviews

      71 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brad M

      1 star

      08/01/2024

      You will have an easier time fighting whatever ailment you may have than dealing with this company. For myself, the cancer was easier than trying to schedule the many tests and appointments I needed. Many were blocked by them until going through their customer service. Their customer service agents cannot understand English and you cannot understand their "English". Even for an easy call, it will take at least 30 minutes of your life away overcoming the language barrier. They are an absolute nightmare of a company to be insured by. 0/5 stars.

      Local BBB

      BBB Serving Northeast Florida & The Southeast Atlantic

      BBB Reports On

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