Business ProfileforNetwork Solutions

I hesitate to even make this review - I have wasted so much of my life with this company. It is exhausting to even think about. I opened an account with ********************** for a very small state county conservation non-profit. I retired from this non-profit a year later, after over 2 decades with the *** A person stepped in to replace me - for all web site work and e-mail. We began the process of changing the Primary Contact with Network Solutions from me to the new individual. We inquired as to how to proceed and were given a long list of steps. We notarized the switch via public notary, the new person had to submit a copy of their driver's license, submit a copy of a personal billing to add credibility as to who they were claiming to be and had to submit the Non-Profit's by-laws, and their post office box, etc...We never heard back from Network Solutions...months went by...I to my retired life...the new replacement as the Primary Contact. But nothing changed for the new Primary Contact, and the billing and all communications kept going to me.The new Primary Contact and I "each" went through many, many more hours on "hold" and via live support after this and were told we would have to resubmit everything as nothing had been done. (This was many, many, months after our first submission for changing "Primary Contact".After we (The new Primary Contact and I) went through the whole process all over again, with the NEW Primary Contact person having to recreate newer documents, only to have the renewed second effort fall on deaf ears...I was still listed as the Primary Contact a year and a half later.The replacement person took the next year wasting their time with Network Solutions and finally gave up in such frustration that the new Primary Contact just quit...quit trying...quit the job.I still receive notices for the account, and finally gave up trying to reason with them (Network Solutions). 4 years later - still nothing resolved.