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ComplaintsforHanlon's Landscaping, Irrigation and Lighting
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Complaint Details
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Initial Complaint
05/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
5/11/23 @3:11 My review: I was scammed. Paid $1500. No itemized list of work. No instruction or manual. Cannot take CC payment. Did not know the date. Not working as told!!!!!!!!!!!!!!!!! Do not know how company stays in business. I was told he was sending his "best" man. " 5/11/23 @4:44 Their response: "WOW!... NO mam you was not scammed. You approved the repairs. My tech said he explained everything to you. As for CC im not sure why your saying that. We do take CC.what date? Whats not working?. We have great professional employee's and been in business for over 20 years that's how." Notice poor grammar!: mam = ma'am, was = were, im = i'm, your = you're, whats = what's, etc. 5/12/23 @ 11:337 My response: "If he said he explained everything to me, he is a bold faced liar!! What's not working? CALL me. ************." Innformation says they have senior discount that was not applied at all, Big time scam I be 76 next week so I know I don't look 60 anymore. "Technician" said he could not take a CC because he did not have a reader. He wanted a check and said if he could taka CC, there would be a 4% fee. I think he wanted a check because it is less disputable than a CC. Waited 3 1/2 hours after entering the details hoping the company would at least have the decency to call to discuss the issues. No call @3:09, so it is time to go ahead and submit .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.