Business ProfileforHyundai of Orange Park

My wife and I purchased a used 2015 ************* from Hyundai of Orange Park in March 2023. With this purchase we were offered an extended warranty from a 3rd party vendor through the dealership. The finance manager stated it was a bumper to bumper warranty covering all states of repair as long as it was within 2 yrs or ****** miles which ever came first. Within 6 months and less than ****** miles we started having issues with the jeeps engine. We took our vehicle to the local Jeep dealer for any and all issues right away. We were then told in December 2023 that our Jeep would need an entirely new engine due to a warped block. The warranty company refused to cover the cost of repair. The repair is going to cost around $12,000. We reached out to the dealership multiple times for help with this issue since they sold us the vehicle and warranty. We believe this issue existed prior to our purchase of the Jeep feel that Hyundai knew of these issues when they sold it to us. We are very disheartened by this as we really love the Jeep. We are only seeking what is right and to have the dealership uphold their end and cover the cost of repair. It has been since December and we are still without the vehicle.