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ComplaintsforGeneral Metals & Plastics Inc
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Complaint Details
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Initial Complaint
07/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
see Attached documentBusiness response
07/18/2022
We met with Mrs. ******* ****** this morning. We explained to her that she has a screen room and not a sunroom. There are no windows in the screen room. Water will blow in through the screen and it needs to flow out. We also explained to her that she needs her house roof either repaired or replaced. We gave her a roofer's name and number to contact again. This number was previously provided to her. We want to assist Mrs. ****** with any issues she has with regard to our scope of work. We have been to her residence on several occasions trying to assist her best we can. We continue to remind her to clean her gutters on the patio cover. I added 2 pictures. Tried to send video but message said it was too large.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.