Business ProfileforPet Paradise

This organization has terrible customer service. My dog was boarding at one of their facilities and was attacked by another dog, a pitbull mix, which I feel should not be with my dog, a golden doodle. They were out in the communal area all together. I didnt learn about the incident until the vet called me to tell me if its OK to sedate my dog before she sutured hurt your back together with multiple sutures. *****, the manager at that facility never called me, never informed me of the incident until I called back Later on that evening requesting information about the event. The vet did the repair to the ear and again was the next person to call me before ***** ever did. When I picked up my dog the next day after my trip, I was charged full price for the stay, no apologies were ****************** and she brushed me off when I was voicing my concerns about not being contacted. I turned to corporate to voice my concerns and complain, however after leaving three messages now, I am yet to hear back from corporate or from anyone. I never received a call from the facility checking up on ***** which is very disappointing after such an attack. We have used this facility lots of times and the staff enjoy having ***** ***** but I will not go back to that location.