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Business ProfileforDuck Duck Rooter
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Duck Duck Rooter Plumbing, Septic, and Air Conditioning is a premier service provider known for its exceptional expertise and commitment to customer satisfaction. Specializing in plumbing, septic, and air conditioning services, our team, under the leadership of Jeff Norman and Mike Jones, Duck Duck has garnered a reputation for delivering top-notch solutions with a focus on quality, reliability, and professionalism.
Core Services:
Plumbing Solutions: Duck Duck Rooter excels in providing a comprehensive range of plumbing services. From routine maintenance and repairs to complex installations, our skilled technicians ensure that every job is executed with precision and efficiency.
Septic Services: Our team is well-versed in addressing septic system challenges. Whether it's routine pumping, repairs, or complete system installations, we prioritize the health and functionality of your septic system, offering tailored solutions to meet your specific needs.
Air Conditioning Expertise: Duck Duck Rooter is your trusted partner for air conditioning services. Our experienced technicians are equipped to handle installations, repairs, and maintenance of HVAC systems, ensuring optimal performance and comfort in your home or business.
Dedicated Team:
At Duck Duck Rooter, we take pride in our highly skilled and dedicated team of professionals. From certified plumbers to seasoned HVAC technicians, our staff is committed to delivering exceptional service with a customer-centric approach. We prioritize clear communication, transparency, and a genuine concern for our clients' needs.
Customer-Centric Approach:
Customer satisfaction is at the core of Duck Duck Rooter's mission. We prioritize responsiveness, reliability, and a personalized approach to each project. Our team understands the importance of clear communication, ensuring that our clients are informed at every step of the service process.
Commitment to Excellence:
Duck Duck Rooter maintains a commitment to excellence in every aspect of our operations. From utilizing cutting-edge technology to staying abreast of industry best practices, we strive to provide solutions that are not only effective but also sustainable for the long term.
Service Areas:
Our services extend to Duval, St Johns, Nassau, serving residential and commercial clients alike. Duck Duck Rooter is dedicated to being a reliable partner for the community, addressing diverse plumbing, septic, and air conditioning needs with professionalism and expertise.
In summary, Duck Duck Rooter Plumbing, Septic, and Air Conditioning stand as a trusted and reputable service provider, offering a comprehensive suite of services with a focus on quality, customer satisfaction, and a commitment to exceeding expectations.
Products & Services
Business Details
- Location of This Business
- 4567 Blanding Blvd, Jacksonville, FL 32210
- BBB File Opened:
- 12/1/2021
- Years in Business:
- 4
- Business Started:
- 10/1/2019
- Business Started Locally:
- 10/1/2019
- Business Incorporated:
- 10/1/2019
- Accredited Since:
- 4/20/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CUC1225195 for this business, issued by Department of Business and Professional Regulation. The expiration date of this license is 8/31/2024.
These agencies may include:
Department of Business and Professional Regulation
400 W. Robinson Street ST, N-801
Orlando FL 32801
Fax: (407) 3177245
BBB records show a license number of CFC1429193 for this business, issued by Department of Business and Professional Regulation. The expiration date of this license is 8/31/2024.These agencies may include:
Department of Business and Professional Regulation
400 W. Robinson Street ST, N-801
Orlando FL 32801
Fax: (407) 3177245
BBB records show a license number of FRO11392 for this business, issued by Florida Department of Business and Professional RegulationThese agencies may include:
Florida Department of Business and Professional Regulation
1940 N. Monroe St.
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr
BBB records show a license number of CMC1250980 for this business, issued by Florida Department of Business and Professional Regulation. The expiration date of this license is 8/31/2024.These agencies may include:
Florida Department of Business and Professional Regulation
1940 N. Monroe St.
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- Duck Duck Rooter Plumbing & Septic Services
- Business Management
- Mr. Jeff Norman, Owner
- Kyrsten Spaulding, AP/AR
- Contact Information
Principal
- Mr. Jeff Norman, Owner
Customer Contact
- Mr. Jeff Norman, Owner
- Kyrsten Spaulding, AP/AR
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
22 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Camille C
07/15/2024
Duck Duck Rooter Response
07/16/2024
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