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ComplaintsforTerry Vereen Plumbing, Inc.
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Complaint Details
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Initial Complaint
03/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I call about getting a clog drain snake on my property. Two gentlemen came out and I explained to them what was going on. I told them their was a leak under my house and I needed my drain snake and cleared so it could dry up and I had future plans to replace the piping. They ask to see the leak from the entrance of my crawlspace then stated they wouldn't snake the pipe because it would break. They stated I needed to cap it but I told them again it was clog and capping it was no good because I had plans to replace it. They wasted time calling their boss about a cap job. In the end they left without doing any work. A few weeks later I get any invoice for $145 the price if they had snaked the drain. I called they and explained to the receptionist that her guys came out but the didn't even attempt to do the job I needed. She stated that they when under my house, and I corrected her and said that the had not.in the end she told me that they would handle it and we disconnected. A week later I received a letter stating the I have 30 days to pay or the would put a lein on my property. I have not called them back, and chose the fight it because no work was ever attempted by them.Initial Complaint
03/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Didn’t complete the job at all
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.