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Find a Location

BVD Septic, LLC has 1 locations, listed below.

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    Business ProfileforBVD Septic, LLC

    Septic Tank Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Jacksonville, FL 32244-1933
    BBB File Opened:
    9/24/2018
    Contact Information

    Principal

    • Mr. Chris VanDuzer, Owner/Operator

    Customer Contact

    • Mr. Chris VanDuzer, Owner/Operator

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    BVD septic was hired at closing to put a new septic tank in our backyard. They began the process on September 11th, 2023. They dug up half of our backyard and when I arrived home they suddenly took off and left. As the days went buy the hole they dug collected water and it sat for a month. They didnt come back until October 16th, 2023 and they drove over our front yard repeatedly and dumped outsourced dirt against our fence. During this time they sent all phone calls to voicemail and never answered unless I called from a private number. Once again they left and didnt come back until December 20th, 2023 and left an advertisement on our front door but didnt even touch the unfinished job. Finally BVD septic called us back and asked us to sign off on an inspection that hadnt been done because it would speed up the process. We refused to falsify legal paperwork and then they refused to answer our calls again. We requested and received our city property lines and learned they put the new septic tank on a city easement. Finally on November 2, 2023 they came back and put the dirt on top of the new septic tank and we got emailed the private inspection and somehow they passed, but when we looked on our cameras no one came out that day. We looked at it and realized the top of the septic tank wasnt even bolted down and left completely open. In addition the piping is completely cracked and is leaking all over our yard. Im addition to all of this they promised us grass pallets to cover the new septic and we waited so long for the grass that the grass from the surrounding areas started doing the job for them. And they refuse to release the city inspection that was supposedly done, and once again there is no one on our cameras inspecting anything. Please I just want the tank installed correctly and legally. Contact me for photo evidence of all of this.

    Customer Reviews

    0 Customer Reviews

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