ComplaintsforSeacoast charter academy
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Uniforms purchased in question in four uniforms at 20 dollars each. My grandaughters were removed due to mistreatment of a Teacher. Which I believe was racially motivated. So therefore I wanted uniforms back and was told no due to them not being students anymore. If I found receipt they would refund. I simply want refund or the four shirts purchased.Customer response
12/01/2022
Brought uniforms wanted uniforms back same size. School would not at first due to students unenrolled. Agreed to give uniforms back. However they do not have the same sizes. Pad 80 dollars for uniforms. Was very rude to me and my daughter so now request refund. Was never told if uniforms were ready. I will attach last communication. PreviousLy filed with no response. ******** Complaint number Spoke with Ms. * ******Business response
12/01/2022
Hello,
Please see the attached response from Seacoast Charter Academy regarding the complaint issued by ****** *******.
Thank you,
******* ******Customer response
12/01/2022
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: ********
I am rejecting this response because:
Regards,
****** ******* I was never sent emails saying items were avail. I was only told that the same uniforms were not avail. Why would I get medium uniforms and they give me large. My daughter never got confirmstion of availability either.
I never demanded a thing. Only requested.
Customer response
12/02/2022
Please cancel complaint I will accept uniforms. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.