Customer ReviewsforCommunity Tax

Service is excellent! Ive been working with team for several years now and the device is always 5 star!

Dear ********, We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services. Thank you for giving us the opportunity to help. Best regards, The Community Tax Team

It Took a While to Create...It Will Take a While for It to Go Away I have to admit we were frustrated with the length of time it took to get the ball rolling but Once ************************* and her team got things moving we were happy with the results. As state tax agencies are very different from federal agencies and have less rules and regulations they have to follow it took a minute to get them to play nice. But **** and her team were persistent and got our payments in a range we could handle.

Dear *****, Thank you for your positive feedback! We are pleased to hear that you had a good experience with our services. Your satisfaction is our priority, and we value your suggestions on how we can make your next experience with us even better. If there is anything else we can do to improve your experience with us, please reach out to us at ******************************* Thank you for choosing Community Tax. Best regards, The Community Tax Team

Thank you Community Tax! Community Tax helped me tremendously with my tax battle with the **** The team assigned to me was fantastic throughout the whole process (my fondest thank you's go out to ******************************, my case advocate, and my attorney *****************************...their expertise and professionalism gave me the best possible outcome). They are kind, understanding, and extremely helpful. If you're in need of tax help, these folks are the best at it.

Dear *******, We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services. Thank you for giving us the opportunity to help. Best regards, The Community Tax Team

Estuve llevando un caso con community tax. El cual deberia pagar 4850 y ellos me **** ayudar con el tema de mi taxes. Al momento no pude pagar todo *** lo que hice un acuerdo y ya hubiese pagado *****. Ellos me pidieron que yo completara todas las formas y demas *** lo que no hicieron nada ** enviaron eso al IRS y no obtuve **ngn correo ** nada *** el estilo. Y cancelaron mi caso ahora ellos tienen 4049 dolares en su mano y mi caso aun no se resuelve. No se lo recomiendo ya que son muy irresponsables y solo estan pendiente al dinero y no en tratar de solucionar el problema del cliente.

Estimado ******, Nos disculpamos sinceramente por no haber cumplido sus expectativas. Agradecemos mucho su opinin, ya que nos ayuda a identificar reas de mejora y a resolver cualquier problema que haya podido experimentar. Un miembro de nuestro ****** de *********** del Cliente se pondr en contacto con usted lo antes posible para atender sus inquietudes. Le agradecemos que nos lo haya comunicado. Saludos, El equipo de Community Tax

I have been working with Community Tax and **** Peptone ****** to assist with a situation with my father. We are not complete with the process but **** has been helpful in letting me know what information is needed, what to expect with this process and communication has been excellent. Calls are on time or ahead of my scheduled appointments and I am confident that we will eventually achieve the result we are expecting. I was told in the beginning of this process that it would take many months so I have been patient with each step and the team has been meeting expectations so far.

Dear ***, We are extremely grateful for your kind words in your review. We are very happy to hear that you had such a positive experience with our tax services. Your satisfaction and trust are of great importance to us, and your feedback is greatly appreciated by our team, as it encourages us to continue delivering top-notch services. Thank you for giving us the opportunity to help. Best regards, The Community Tax Team

On July 8, 2024, I received the letter from the *** demanding the payment for 2016 taxes due in by July 29, 2024.I was not expecting such a letter after you told me that you have negotiated with *** "Currently Not Collectible" status. On April 29, 2024 , the *** filed a tax lien on my account in the amount $33K. In original contract you promised to provide a "personalized resolution strategy that uniquely fits my tax liability and desired objectives. You were supposed to provide "the most favorable outcome". In your original promise you said you will be dealing with my State, MA State Tax return and tax liability. In writing in the original contract from 12/08/2021 you said you will be dealing with the State taxes as well. After I signed the contract to pay you $10K with *****% interest which comes to $3,746.60, then you told me that you are not dealing with State Taxes. As the result of neglecting MA state taxes, not filling them on time, MA ********** of ******* put a lien on my bank accounts, and held my RE license renewal, so I couldn't work for a month. You didn't provide any "personalized strategy to meet desired objectives". You never provided me with any "efficient resolution" as promised in the original contract. I paid you the $10K fee, and I was expecting to be free of problems with the ***. According to what you have negotiated on my behalf - "The Hardship Agreement" is good only for 2 years and they can reverse their decision and go after me to pay those back taxes.I was expecting that you will be able to settle the amount, reduce it, and come up with a payment plan, so I will be free of any back taxes. I am very disappointed in your performance, how much money you took from me , and didn't provide the service I was promised in your contracts. You have been working on my case since Dec, 14, 2021 until now, which is 32 months ago. I was told by other Tax professionals, you can resolve this issue with the *** in 6 month maximum.

Dear *****, We sincerely apologize for not meeting your expectations. We truly appreciate your feedback, as it helps us to identify areas for improvement and to resolve any issues you may have experienced. A member of our Client Satisfaction Team will contact you as soon as possible to discuss your concerns. We appreciate you bringing this to our attention. Best regards, The Community Tax Team

El equipo de Community Tax tiene muybuen servicio, mi problema con el IRS lo veamuy complicado y difcil de resolver, pero cuando los contact confi en ellos y sent mucha confianza, son muy profesionales, responsables y me dio mucho alivio.*********************** y varios representantes fueron muy atentos y siempre me mantenianinformada de todo lo que actualizaban. Con toda confianza los recomiendo.

Gracias por tu excelente calificacin y resea! Le informaremos a su equipo sobre sus comentarios.

***** was most helpful in helping me understand the process of paying off my taxes The information regarding the process was helpful in decreasing my anxiety

Thank you for your great rating and review! We will let your team know about your comments.

These positive reviews have to be employees. I have been dealing with these people for almost a year now and have gotten lied too and ignored. Absolutely crazy. 1200 for them to help and in the end all the did was file my taxes ( to of the years were already filed) and after looking into it through irs.gov the numbers they gave me were insanely wrong. They are a scam.   

******,We assure you the reviews here are completely from clients, no employees whatsoever.You hired us in October, 2023 and our initial investigation with the *** showed you were missing your 2021 and 2022 tax returns as you were told. Additionally, we were contracted to prepare them and your 2023 tax return so you would be fully compliant. Your case is not completed yet and at your insistence you did not want us to do anything but the tax returns when you hired us, as you believed your refunds for 2022 and 2023 would offset the amount of debt you owed when you came to us. However, we even provided you with a free resolution service to handle your debts. You have been abusive with our employees, not only by yelling at them, but vulgar in your speaking. We are at the point of closing your case with the *** and NOW you tell us you believe your 2020 tax return is incorrect (which you prepared). You have never mentioned this before and we had no reason to believe your self-prepared return was incorrect because the debt was the reason you came to us in the first place. Rest assured we are not a scam and will be contacting you to discuss your issues and hopefully resolve them so we can put your *** issues to rest.

Una sealizacin sobre el excelente servicio que ofrecen los agentes *********************** y brisa de la o , asen un excelente trabajo son amables responsables atentos y muy preocupados por sus clientes realmente estoy muy satisfecho con ellos y espero poder seguir trabajando con ellos el prximo ao sin ms ******************************* muchas gracias por todo

Gracias por tu excelente calificacin y resea! Le informaremos a su equipo sobre sus comentarios.