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Find a Location

Southeast Utilities of Ga Inc has 1 locations, listed below.

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    Business ProfileforSoutheast Utilities of Ga Inc

    Utility Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    402 Ellis Rd S, Jacksonville, FL 32254
    BBB File Opened:
    6/17/2015
    Alternate Business Name
    • Southeast Utilities of Georgia
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 14 SEU was contracted by an unknown entity to do work in and around the utility box outside of my house. In order to get to the box and complete the job they had to dig up a large portion of my front yard to complete the job. Once the job was complete they attempted to put back together my yard and fill in the spots where they had to dig up. Unfortunately, they did not do a good job of putting back together my yard and left multiple spots where there are large patches where they killed the grass and left dirt pits. The next week I saw they were out there again and asked the person on sight if I could get a supervisors name/phone number to see if they could take care of the problem. I was given the project coordinators name/phone number, ***** *****. I spoke with ***** the same day and he assured me someone would be out soon to assess the damage and to lay out some new sod where the grass is dead. Sure enough, someone was at my door a few hours later. They took pictures, shook my hand, and told me they would be out there in a few days to fix the issue. After a week of nobody showing up I tried to contact Mr. ***** via phone call to which he did not answer. I tried calling again the next day to no answer. I then texted him and explained the issue at hand and asked him to give me a call. I have tried to call 3 more times to no answer from him at all. This left me with no other choice but to contact the BBB.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda A

    1 star

    08/09/2024

    Not a customer , but driver parked his big vehicle on the sidewalk so my friend in her wheelchair walking her service dog was unable to get past it vehicle. Demonstrates no respect or consideration for accessibility!

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