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Find a Location

Miracle Windows & Sunrooms has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miracle Windows & Sunrooms

      2615 Port Industrial Dr Unit 403 Jacksonville, FL 32226-5601

      BBB Accredited Business
    • Miracle Windows & Sunrooms

      8933 Western Way Ste 11 Jacksonville, FL 32256-8395

      BBB Accredited Business

    Business ProfileforMiracle Windows & Sunrooms

    Windows
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/18/2021

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Products & Services

    Solarium Design & Construction

    Business Details

    This is a multi-location business.

    Find a Location

    Miracle Windows & Sunrooms has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Miracle Windows & Sunrooms

        2615 Port Industrial Dr Unit 403 Jacksonville, FL 32226-5601

        BBB Accredited Business
      • Miracle Windows & Sunrooms

        8933 Western Way Ste 11 Jacksonville, FL 32256-8395

        BBB Accredited Business
      Location of This Business
      2615 Port Industrial Dr Unit 403, Jacksonville, FL 32226-5601
      BBB File Opened:
      9/26/2006
      Years in Business:
      18
      Business Started:
      5/3/2006
      Business Started Locally:
      7/31/2006
      Business Incorporated:
      5/3/2006
      Accredited Since:
      8/18/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 1000076110 for this business, issued by City of Jacksonville

      These agencies may include:

      City of Jacksonville

      117 W. Duval St.

      Jacksonville FL 32202

      (904) 630-2489

      http://www.coj.net

      BBB records show a license number of CGC1524423 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CRC1330478 for this business, issued by Florida Department of Business and Professional Regulation. The expiration date of this license is 8/31/2026.

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Leaf Home Enhancements LLC
      Business Management
      • Ms. Candice Mencke, Customer Relationship Administrator
      • Mr. Matt Barresi, President
      Contact Information

      Principal

      • Ms. Candice Mencke, Customer Relationship Administrator

      Customer Contact

      • Ms. Candice Mencke, Customer Relationship Administrator
      Additional Contact Information

      Fax Numbers

      • (904) 363-8320
        Primary Fax

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We entered into a contract to have our front door replaced. The door was installed on May 23rd. There were numerous issues with the installation, which included the orientation of the door being incorrect, damage to the wall and shoddy work. I immediately called the office to state my concerns and was told I would be called back by a manager to resolve my concerns. Never was called back. I called back on 3 more separate occasions looking to speak to someone and was finally told that there was a manager being replaced and that I would receive a call in 2 days by the new manager. That call never came. I called again two weeks later and asked to speak to the representative who I last spoke to, and was told that he went to lunch at 2:30 and that he would call me back when he returns from lunch. He never called me back. We want answers. After 6 weeks how does a business never reach out to the customer after doing a home improvement and ask if there were any issues or if they were pleased with the experience. We are not satisfied! The only plus to this experience is so far we have only paid the down payment. And since they dont return our calls they wont receive the rest. We just want someone to contact us and deal with our concerns.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kerryann E

      1 star

      07/15/2024

      This company lies,does not do the job right, won't call you back and good luck with your warranty. What a load of crap!!!!!Run, as I got new windows with trash as insulation and now they all sweat no one wants to come fix anything. Got a new door and screen door that's not installed properly and door is all scratch up and they won't come out to fix it or give me my money back!!!! Channel 4 might help get my money back for my door. This company lies,no call backs,to boot yall shut your ********** down .smh what a nightmare. Will not let them on my property at this point as all I get is lies. Just want my money back so I can fide someone else to do the job properly!!!!

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