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Find a Location

Paramount Builders-Jacksonville, Inc. has 1 locations, listed below.

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    Business ProfileforParamount Builders-Jacksonville, Inc.

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/22/2017

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    VINYL SIDING, TRIMS & DOORS

    Business Details

    Location of This Business
    10255 Fortune Pkwy Ste 100, Jacksonville, FL 32256-6505
    BBB File Opened:
    11/17/2017
    Years in Business:
    32
    Business Started:
    11/1/1991
    Business Started Locally:
    11/17/2017
    Business Incorporated:
    5/13/2013
    Accredited Since:
    11/22/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CBC1259664 for this business, issued by Florida Department of Business and Professional Regulation

    These agencies may include:

    Florida Department of Business and Professional Regulation

    1940 N. Monroe St.

    Tallahassee FL 32399

    (800) 342-7940

    http://www.myfloridalicense.com/dbpr

    Type of Entity:
    Corporation
    Alternate Business Name
    • Paramount Builders
    Business Management
    • Mr. Bob Shackford, Vice President
    • Ms. Ellen Bunnell, Vice President of Administration
    Contact Information

    Principal

    • Mr. Bob Shackford, Vice President

    Customer Contact

    • Mr. Bob Shackford, Vice President
    • Ms. Ellen Bunnell, Vice President of Administration

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    on 2/14/22 ******************************* , project manager of Paramount Builders business headquarters came to my home in regards to new roof. I was quoted the price of $177 per month. I also inquired on if other supplies are needed is that added, he assured me that the company will pay for any added supplies. My daughter was in the room and heard this. 3 days later he came and said they had to get added ******** and it will be more I reminded him of the price he quoted me and told him I had budged the $177 and can not pay more I was then told the cost will go up to $218. I explained that I had already allocated the previous amount in my budged and was told the difference was to be picked up by the company. However he asked me to sign to show we had discussed the change NOT AGGREED to the this trickery showing that the company did not pay for the changes,(This was all written on notebook paper) Meantime I am getting collection calls and my credit is suffering going from 7.2 down 6.0 I am continuing to pay the promised amount of $177 and the difference is placed on each payment as late and is adding up. I tried talking to ******** the lender who told me to talk to Paramount ,an getting tossed around, no one wants to help all they want is the money and the added late fee. Please help me to rectify this problem .
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    brian s

    1 star

    11/21/2023

    i hired paramount builders to repair and replace my roof .they were very slow to start and delivered the wrong material. when they finally got started they broke a window and did a very poor job of cleanup. i am still trying to clean up at 72 years of age. supervisor **** said would fix window 2 months ago . still not fixed. i tried calling but no reply. the setup was thru greenway finance. paramount already has their $28000 and i have no other recourse

    Paramount Builders-Jacksonville, Inc. Response

    11/22/2023

    Thank you for bringing this to our attention. **** has been out of the office for the last several weeks due to a family emergency. We will contact ************** before the close of business today to determine what course of action is needed and work with him to get this resolved as soon as possible for him.

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