Share
![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforJet Ride
At-a-glance
Related Categories
Business Details
- Location of This Business
- 50 S Old Dixie Hwy STE 8, Jupiter, FL 33458-3570
- BBB File Opened:
- 8/24/2020
- Alternate Business Name
- Jet Ride Owners, LLC
- Business Management
- Mr. Travis Zielasko, Manager
- Mr. Ryan O'mara, Manager
- Contact Information
Principal
- Mr. Travis Zielasko, Manager
Customer Contact
- Mr. Travis Zielasko, Manager
- Mr. Ryan O'mara, Manager
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
jason c
05/31/2024
Jet Ride Response
07/16/2024
Dear *****,
Thank you for sharing your concerns regarding your recent experiences with JetRide. We sincerely apologize for any confusion regarding our fueling and billing processes.
Fuel consumption can vary based on factors such as boat weight and speed, impacting total costs. Rest assured, all boats are fully fueled before each use, and prices reflect current ****** rates, which can fluctuate.
We regret the issues you encountered with our boats and are actively addressing these incidents. Improvements to our service department and maintenance routines are underway, and we plan future fleet updates to enhance member experiences.
We value your feedback and encourage you to book reservations at nearby locations like *************** and Armature Works for greater availability. Additionally, maximizing your five recurring reservations and utilizing our waitlist feature can enhance your booking experience.
Please reach out to us directly at ****************************** or ************ so we can address your concerns personally.
Best regards,
JetRide
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.