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Customer ReviewsforSignature Servicing, LLC
36 Customer Reviews
- Date
- Highest Rating
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Review from Dee M
5 stars07/15/2024
I had to take a moment to let you know what a wonderful mentor and person ** is. He was my enrollment specialist and got me on the right track. He goes over and beyond the call of duty. He calls to chat and see how things are going. He takes a personal interest in his clients. I chatted with him today and he immediately handled a situation that the customer service agent was not able to take care to my satisfaction. ** is mature beyond his years and his business acumen is to be commended! I am so thankful I reached out to him to get my finances on track. He is a dedicated to his job and takes it to heart to help and support others. Sincerely, ***********************Review from Rodney J
1 star07/11/2024
Absolute FRAUD!! when you sign up they give you this c*** about sending all your bills to them and they will reach out to your debtors.my highest debtor is still taking $500/mo out of my account for the past 3 months.please explain to me why i should continue paying $449.42/mo to do ABSOLUTEY NOTHING for me. I sent a letter to your office in *******,** weeks ago explaining this exact thing and have not heard from anyone.i just want to CANCEL IMMEDIATELY and PLEASE return all my money that was paid.Signature Servicing, LLC Response
07/12/2024
****************** My name is *****************************. I am the owner of Signature servicing. This is the first I have heard that you are unhappy with my company. Please call me at **********. That is my personal cel phone. We are a performance-based company. Meaning that we do not get paid unless we settle your debt. If you are unhappy, I will return all the money immediately.Review from Kevin G
1 star07/01/2024
This company is fraudulently using attorney's names out of ******* saying that they represent their company. They will be going down soon. Do NOT sign up with these fraudsters and give them your personal info!Review from Heather M
1 star04/22/2024
They don't return calls or emails. They haven't tried settling any of my debts. They take my monthly payment and ghosted me. Called today to cancel and conveniently nobody on the cancelation team is available, nor is anyone in upper management available. ****** told me to "expect" a call in 1 to 2 days. UNACCEPTABLE! I just want to cancel my contract with them and get my money back that I've already paid.Signature Servicing, LLC Response
04/25/2024
******* *****, I tried to call you. My name is **** ********** I am the owner of Signature S ervicing. I left you my personal Cel number. Please call me. I think the confusion here is we did get you a 30% settlement only 5 weeks into the program. Please call me so I can understand what happened and how I can fix it. You are cancelled.
Thanks
Review from Debbie H
5 stars04/07/2024
I highly recommend signature services to anyone looking to consolidate debts. I used them recently and they made excellent settlements on my behalf. I ALWAYS dealt with the nicest people there…they NEVER made me feel bad about my debt. I ended my contract with them before completion (I was ALMOST done)., but due to necessary dental procedure for my health I had to back out. I dealt with Julie and she was wonderful! It was an easy cancellation with no trouble at all! I highly recommend them…call Julie and start yourself on the road to financial freedom! They truly helped me!Review from Jennie Y.
1 star03/17/2024
I believed Signature Servicing could and would assist me with debt which arose because of familial circumstances. Instead, this year they have extended my contract several times. I was told my payments would end first by July 2023. In July I was contacted to transfer my loan to another lender. I declined. Then, I was contacted by phone and email to pressure me to sign. I declined again and was told my contract would end by November. Then, I was contacted and told it would be over by February, but I needed to file an extension and sign documents to further extend and pay.Now it is March. I was just contacted via email to thank me on a recent settlement. How is this possible? This company has extended and explained away several thousand dollars. It was supposed to assist with debt settlement. Instead, I find them not to be credible.My complaint as a senior citizen is this company is taking advantage of the elderly.Signature Servicing, LLC Response
03/18/2024
My name is Tony ********** I am the owner of Signature Servicing LLC. I have reviewed Ms. Yobs' account and I think there is some confusion. My company called Ms. Yobs' last week to inform her that all her accounts that were enrolled in our program have been settled. She does not owe any more money to anyone, and she has graduated our program. If Ms. Yobs is confused in any way; she can call me anytime at 7189540310. I also noticed that there is an alternate contact on her account. That person can also call me anytime.
Thank you,
Review from Kimberley H
5 stars01/05/2024
Thanks to Signature Servicing I can start my life over again with a clean slate after my divorce that took almost 2 years and almost financially ruined me. I didn’t know what I was going to do until a friend recommended I just call and find out if they could help me. I am beyond thankful to Sophia for making the recommendation and to everyone at Signature that helped me see a light at the end of the tunnel and dug me out to get me back on my feet again. It was a little scary at first having to close some of my accounts but I trusted the process and I'm so glad I did. I remember feeling so hopeless and now I’m looking forward to my new life. Words can’t express my gratitude!!!Review from Jennifer D.
5 stars10/15/2023
I was getting to the point where I was ready to file for bankruptcy. The hole kept getting bigger and bigger financially until I reached out and got help from this company. Every associate I spoke to, was so professional, understanding, and took the time necessary to explain everything so that I could not only complete my program, but also get back on my feet.Review from Trey M
5 stars10/09/2023
I was originally looking to take out a loan but kept getting rejected . After covid everything just got so expensive and hard to keep up with. They raised the rent and its like everything else went up with it.I originally signed up with National Debt Relief because I saw them on tv but they were very aggressive with me then NEVER returned my calls so I looked around and found Signature Servicing here in Florida. I wanted a smaller company where I would not just be a number. So far I am 6 months in. I have had 2 accounts paid off. My rep always returns my call and I am not as stressed. My rep was up front about the effect on my credit and how this worked. She did not sugar coat one single thing. She treated me with respect and I did not feel judged. I read some reviews and they are averaging 1 bad review a year. With tons of clients Id say its hard for any company to get a perfect rating, but I liked that they responded and from the looks of it the customers seemed to be the confused ones. I was so happy I asked my rep if there was anything I could do to return the favor and she said "Yes! Please leave us a review! This might help someone on the fence" So heres my review. And thank you to everyone who is helping me right now!Review from Adam A
5 stars06/15/2023
Used Signature Servicing to consolidate and pay off credit card debt. Everything they told me happened as they said it would. My credit took a hit at first, like they said it would, but as they started negotiating and paying off the accounts with the trust I paid into, my score rose and I finished higher than it was before I started.
Customer Review Rating
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