Business ProfileforeShip Corp

We shipped our truck from ** to HI at the end of September. My biggest issue with the transaction was the fact that they have been unable to furnish a Bill of Lading since the day of pickup when I requested it. To begin, they assured me the vehicle was scheduled for pickup before we were departing for ******, so we would be able to be there during the process. However, the trucker did not show up and they did not communicate over the next few days until it was the day we were leaving. That day, they came to pick it up when we were on our flight and could not communicate. First they lied and said they picked it up when it was clearly still there on the household security video. They picked it up hours later and then never gave the bill of lading or the paperwork showing damage. The vehicle arrived to port in Maui with damage and when I requested the paperwork again to show where the damage occurred they stopped returning emails or phone calls. At this same time, I received an ** pass statement showing that the ** pass was charged $100s in tolls throughout NY. ***** requests the bill of lading to dispute the charges. I finally was able to get ahold of someone and they promised they would just refund me the ** pass money and the money for damages and then they stopped responding again and said they no longer work for the company. I have called HQ several times with no answer. I got one text back once and then when I requested bill of lading they ignore. So at this point I had terrible communication throughout the shipping proccess, lies, damage, and unnecessary other chargers that just providing the simple paperwork that should be part of the proccess would greatly help. I have been back and forth with them for five months now and would really like a resolution.