Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Perfect Ducts has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPerfect Ducts

    Air Duct Cleaning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Florida Locations, Kissimmee, FL 34747
    BBB File Opened:
    4/19/2022

    Industry Tip

    BBB Tip: Cleaning your air ducts

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2022

    Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    I bought a Perfect Ducts ******* for $100 for AC duct cleaning for a condo that I own in Florida but I do not live there and I rent out the condo because I live 1200 miles away. The service that was advertised on ******* and I paid for included the items listed below. Service person showed up on March 15, 2022, immediately called me and said it would be extra $250 charge and $150 for deodorizing/sanitizing. Since I did not live there, I trusted him and agreed to extra $400. The service person said their credit card system not working and that I have to ***** money before they could do the work. Again, since I did not live there, I reluctantly agreed. Tenant called me later that day and said that the serviceman was there less than an hour, did not vacuum out the vents but only opened 2 main vents and did minor surface cleaning and put on a fan to spray deodorizing spray and nothing else done. When I called to complain and ask to speak to a manager about scheduling a return visit to do the job properly, I was told that manager was busy and that he would call me back. I never got a call back so I tried 5 more times that day and the next day and never got a call back and the company eventually started routing my call to a voice system saying that all their reps are busy right now. I then tried calling from another phone number that I own and they answered the call but was told that a manager would call me back which he never did. I tried calling again from that other number of mine and they then routed that number to their voice system and basically blocked my calls. The dispute is that the 2 main ducts were not cleaned properly, all supply vents were not serviced, filter check was not done, dryer unit cleaning was not done. Cleaning Order Number: **** Cleaning Date: 3/15/22 ******* Advertised Service: All supply vents serviced Full-home, 3-point HVAC inspection One return vent, One main vent Filter check, Mold inspection Dryer unit & dryer vent inspection

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.