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ComplaintsforLasrasy Fence Inc
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Complaint Details
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Initial Complaint
02/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
We paid about 10k for a fence that's was installed wrong. They returned and patched the fence up which continues to break and looks horrible...Business response
04/12/2023
Good afternoon This is the second time that Mr. ****** put in the same complain about the work we did for him. Last time we send all the proof that we had that job was done correctaly. Mr. ****** was happy and satisfied with results of the job.
He call letting us know that there was something wrong we went back out and look at the problem and the workers fix the it. They didn't go and put something there to fix so it can stay. They took daown and put a brand new on.
Customer response
04/14/2023
Complaint: ********
I am rejecting this response because:They did not do a good job. This is why they kept sending their workers to repair the issue. I just want my fence post and doors that have holes from all the repairs Replaced.
Sincerely,
******* ******
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.