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ComplaintsforCraftsmanship Garage Doors, LLC
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Complaint Details
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Initial Complaint
02/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
From February 12 thru February 22, 2024 I have called this company numerous times regarding concerns about my garage door. Every time I call and ask for a Supervisor, the representatives refuse to transfer me to a Supervisor. I need to speak to a Supervisor because the Representatives dont understand very good English. (Unfortunately, this company is outsourcing their calls to *************** and they are not helpful at all)I need to get my garage door fixed ASAP, but these Representatives are so unconcerned and are not knowledgeable about the product. I have also asked to speak to an American agent and they tell me I have to call back and asked to speak to an American agent... This is false information because I have called back and still get an overseas agent. Im spending two weeks and more to get help, with no solution. I would appreciate the company to reach out to me by phone so I can get my garage door fixed.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.