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Find a Location

Sacro Investment LLC has 1 locations, listed below.

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    Business ProfileforSacro Investment LLC

    Home Renovation

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sacro Investment LLC. We are a company for Remodeling and Flip House

    Products & Services

    Remodeling Renovations Flip House Flooring Paint Interior-exterior Design Kitchen Cabinets Kitchen Countertop

    Business Details

    Location of This Business
    3348 S Orange Blossom Trl, Kissimmee, FL 34746-6552
    BBB File Opened:
    11/10/2020
    Years in Business:
    4
    Business Started:
    4/29/2020
    Business Started Locally:
    4/29/2020
    Business Incorporated:
    4/29/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Rasec Martinez, CEO/Owner
    Contact Information

    Principal

    • Rasec Martinez, CEO/Owner

    Customer Contact

    • Rasec Martinez, CEO/Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    We hired sacro investment to remodel our house. 1st week was golden. After the floors were installed, Rasec brought her family members to paint the house. Which was not a problem if they new what they were doing. We needed the work done in a short amount of time which was expressed to Rasec and she agreed to complete the work in a timely manner. That did not happen instead Rasec is no where to be found. Both my husband and I have called and texted her the past 2 days. We are yet to hear from her. She brought a carpenter to install the cabinets. He did such a mediocre work. The cabinets are broken on installation, left with visible screws, left with scratches all around. The pantry we paid for is not even a pantry anymore. There are gaps in between the waterfall. The cabinets are too small for the space and installed unevenly. The faucet and soap dispenser are loose. The backsplash is not equal with the cabinets. We paid for crown molding for the hood range, they installed and removed because they don't fit. They installed with white sealant when my cabinets are gray. They installed the backsplash and blocked my phone line. They left outlets in my children bedrooms without the covers. We got new furniture delivered, had to change the date to accommodate. Sure enough, when they were doing touch up they paint the side of my brand new couch. My dining room chairs and table have scratches on them. We got some LED light installed, they left holes in the walls and inside the cabinets. They didn't paint the walls before installing the cabinets. We tried to reach out to Rasec, she told us it's impossible to get her team at the house to fix the mess. My microwave stopped working post the outlet installation. I can't get her to come by to fix anything. She left us with an unsafe house. Rasec is a contractor. She hired cheap labor to do the job. They don't work clean or safe at all. I still have my belongings outside in the sun. But Rasec does not care. Very unsafe company.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ana Karen T

    5 stars

    11/29/2023

    Kitchen full remodeling! It was a big process and an amazing result , our experience was great since beginning she make a contract explaining everything and payments time and amount which change a little because we ask for extras , I know it was kind of patience because sometimes the time get longer and some changes during the process that was made by us but at the end we get our dream kitchen, the work get my expectations at 100% , Rasec and his team was great and all the time good communication and flexibility. she was there all the time making sure everything going well and actually I called her after works hours with questions and she clarify everything ,if you looking for quality and responsibility is the right place in our experience, the price is no cheap but at the end it’s worth it.

    Local BBB

    BBB Serving Central Florida

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