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Find a Location

Jeeves Florida Rentals has 1 locations, listed below.

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    Business ProfileforJeeves Florida Rentals

    Real Estates
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/2016

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At Jeeves Florida Rentals we are vacation rental management company specializing in rentals located in Orlando and Kissimmee's most prestigious resorts. We provide luxury resort style accommodation for guests in privately owned vacation rental homes.

    Products & Services

    We are a vacation rental management company with over 400 homes located in Central Florida's resorts area just minutes from popular attractions. Our inventory ranges from 2-bedroom high rise condos, to luxury 12-bedroom mansions.

    Business Details

    Location of This Business
    Kissimmee, FL 34747-1734
    BBB File Opened:
    4/30/2007
    Years in Business:
    18
    Business Started:
    10/5/2005
    Business Started Locally:
    10/5/2005
    Business Incorporated:
    10/5/2005
    Accredited Since:
    9/12/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • L J Florida Property Services, Inc.
    • Jeeves Holiday Homes
    Business Management
    • Paul A. Harley, Vice President
    Contact Information

    Principal

    • Paul A. Harley, Vice President

    Customer Contact

    • Sharon J. Harley, President
    • Paul A. Harley, Vice President
    • Stefan Aylott, Marketing Coordinator
    • Sharon J Harley, President
    Additional Contact Information

    Fax Numbers

    • (407) 704-8988
      Primary Fax

    Phone Numbers

    Customer Complaints

    31 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    We stayed at the ********************* June 6th-10th. We were never told that we had to sign an elevator waiver until the day before we were supposed to leave. We paid over $14,000 for a 4 night stay and the home had constant issues with the elevator and the space room (the main reason why we picked this house because of those features). Maintenance was not trained on how to fix these things and spent numerous days and hours in the home. We requested a 2 night refund and they only provided 1. The customer service is horrible and we will not be staying again.
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sahar H

    1 star

    06/28/2024

    Very bad experience with booking through Jeeves. From the second we entered the home it smelled like cigarettes and I have children that have asthma. Half of the sectional is missing and not the same one in the photos. Two of the bedrooms did not lock properly and they came but only one was fixed.We bought $700 dollars worth of groceries and half of them had to be thrown because the fridge and freezer are broken and not cooling with missing shelving. They wasted our time by bringing another broken down fridge with missing shelves that didnt fit our food. The theater room and the PlayStation both do not work properly and they came by to fix the PlayStation but only wasted our day as they were not able to fix it. We also found ants in the game room and they came to spray but the ants have returned. My stay cost me a lot of money and this is my only break my family gets each year. We only stayed for a week and we feel like we did not enjoy this trip as we lost so much time due to all of the complications in this home and dealing with Jeeves. We tried calling Jeeves daily and they said they would get back to us and never did. I will never use Jeeves again as they will take your money and they will put you on hold all day long and no resolution. STAY AWAY FROM THIS COMPANY!!!

    Local BBB

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