ComplaintsforBriones General Services LLC
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Complaint Details
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Initial Complaint
05/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had a fence installed on 7/15/2022. The middle of the fence keep falling and shaking I am afraid that someone will get hurt. I have called and email the owner Carlos and he is not returning my calls, emails or texts. The fence need concrete. Also, in the front of my home the door of the fence on my right side a piece is missing.Business response
06/02/2023
Hi sorry for the problem as we spoke our last time i told you been there to fix one time was OK and nothing was missing and i told you is no more place for add concrete because have root inside ground,in the contract ask show we don't offers any warranty, if i don't reply calls or emails because i close my company in Florida an move to North Caroline i can help you in share cost of the repair so if you send some one to repair send me the invoice and i can send you the 50% of the repair but is al i can do OK thanks and sorry again my email is ****************Customer response
06/14/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
I will have the invoice stating what the cost will be this week.
Sincerely,
**** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.