Customer ReviewsforBest Choice Roofing

My experience with Best Choice Roofing is a 2. Pro: They found enough roof damage that insurance paid for the replacement. They were the only company out of 6 to help like this.Con: Assignment of benefits - During the quote, they had me sign a paper that assigned my insurance benefits over to them. They said I wouldn't have to do anything, and they would handle everything with the insurance company. The insurance company refused to honor the assignment of benefits, which meant I DID have to do everything, as in handling checks and being the go between with insurance when they wanted more money.Con: Their quote was $3,000 over the lowest quote, but because they took the time to find damage I went with them. It was a moral thing, but I shouldn't have. I suggest that people ask every company to look for damage that insurance should cover.Con: They told me that after the roof is done, they pick up debris and nails. They didn't, and I ended up with a big roofing nail through my sandal and into my foot. I had to get a tetanus shot and limp for a week. They then sent out a man with a magnet who found over 50 roofing nails. There was also debris blocking my stove vent, which stopped the fan. After I called they came out and removed the debris.Con: They quoted $12,500+, and ended up getting $13,500+, PLUS $860 for the decking. Right from the beginning they start a phone/text/email campaign to get the two insurance checks, and now the payment for the decking wood, which was $860. They call every day and leave threatening messages, texts, and emails. I sent them a link regarding harassment and the threats have stopped for now. Note: The other companies said no payment till they were done.Con: They replaced decking, which insurance didn't cover. I had questions about the amount and type of wood on the invoice. I emailed headquarters and got no response. They have ignored the questions, and are putting a lien on the house.

Best Choice Roofing (BCR) what can I say:****** stopped by to speak about replacing my roof, I was extremely apprehensive and in the end, glad I went with Best Choice Roofing. ****** was amazing, promptly returning my calls/text messages and giving me status updates. ****** was exceptional, knowledgeable, persistent to helping me, and friendly. The roofing crew was timely, efficient and very clean and completed the job in one day.Im grateful for ****** knocking on my door. . .Thank you ******, Thank you Best Choice Roofing, and Thank you to everyone involved ??

I am a strong believer in Best choice roofing. They came and handled all my problems. They followed up with me through the process. They were very clean fast and efficient with the job. I will always use best choice roofing.

*** and ******* were absolutely amazing! Unfortunately we were in a tight spot, but they did everything they could and were successful in helping us to finance our roof! Thanks to them I feel much safer under my new roof.

I'm very satisfied with my new roof which was replaced back in June 2023. Dru was a great help in explaining the process, and for promptly returning my calls and giving me a status update. Everything went as scheduled and my new roof was installed in less than a day. Overall, I would highly recommend Best Choice Roofing. Thank you Dru, and everyone involved!

What an amazing experience from the very beginning with the Longwood Office! I had great assistance with Hannah Garza who was very professional and got me the answers and information I needed to make the best choice! Thank you, Hannah, and thank you Best Choice Roofing!

Great company and people to do business with. Laz was there every step of the way, from the first inspection, all the way through the final payment. Thanks to him my claim was easy. My insurance adjuster actually said they are one of the few honest roofing companies in central Florida. Imagine having the insurance company say that, they usually don’t like roofing companies!

I just left my 4th message! Every time it rains the exhaust thing on my roof that connects to the vent coil in the back of my dryer leaks into my dryer. We had a terrible storm 2 nights ago, and it is is so soaked, it’s leaking onto the floor. I removed the soaked coil now and I’m afraid to use my dryer. I am now on my fourth message and no one has been out here to fix it yet!!!!!