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ComplaintsforTop Dog Roofing Inc
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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I wish to lodge a formal complaint against Top Dog Roofing. My house was damaged in a storm and at first this was going to be an insurance claim. However my insurance company has been taking forever to send a check and more damage was being done to my house when it rained hard. I decided to pay out of pocket and wait until the insurance company paid up. I had an old solar pool collector on the roof. I have emails back and forth months before the job started that it was supposed to be trashed. They left it on my lawn. The worst part is they replaced the skylights and did not notify me. I understand things come up in a job unexpectedly, not a big deal. They did however trash the inside of my house while replace those lights. There was a ton of roofing material, nails, and even the remains of some one’s lunch. Not to mention the dust. At no time did anyone from this company ask me for access to the inside on the villa so they could clean or inspect. I had guests checking in, which they knew about also months ahead of time, and the villa had to be cleaned and repaired, so my property manger took care of everything and they refuse to deduct what I was charged to clean up after themselves. They even called my 83 year old parents looking for payment. How did they get their number?
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.