Business ProfileforAuto Market of Florida, Corp.

This place is a nightmare. I bought my car in December 2023. I started having problems with the check engine light in march 2024. I serviced the car at a ******* dealer and then 2 days later the check engine light came back on. I went to get a diagnostic test done and was told I have a vacuum leak and Im having transmission problems. After that, the check engine light would come on and off every couple days. And then I started to have problems with the car accelerating . I called auto market to let them know that the car is giving me so much problems and that I would like to exchange it for another car. I was told someone will call me back. I proceeded to call them every single day until June and no one ever called me back. Not once. I was working out of the state for a couple months so it wasnt possible for me to visit the store until I got time off from work to drive back down to Florida. I called and called and called and I was told the same thing every time. Someone will call you back. I finally was able to get time of work and drive 12 hours back to Florida to visit the store. On 6/14/24 I went to the store to ask about exchanging and I was told that a manager has to be there to sign off the exchange. I was never told this over the phone. So I decided to stay in town until Monday so that a manager can sign off the exchange that Monday 6/17. I went to the front desk and was told the car has to go to service before the exchange so I walk over to service and let them know what the front desk told me. The service manager said I have to make an appt for it to get serviced and there was nothing that he could do until I made an appt. So I drove 12-HOURS for nothing ! All someone had to do was tell me this over the phone during the hundred times I called. It couldve been that simple. They wasted my time and no one even cared. I dont want to do business with them anymore. I want to return the car and be done. I will take my business and money elsewhere.