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ComplaintsforQuarters Apartments
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Complaint Details
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Initial Complaint
02/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
We have lived at the quarters apartments since November of 2015. We have paid our rent on for a) the years we have lived here. The owners have hired new office staff for the last 3 years. They are the most rude and nasty people I have ever seen. Since they are so mean we are moving out. We are purchasing a home. Our loan offer called them to ask for our rental history and they just hung up on them. All we want is our rental history. We called the office and asked if we could get the history. We were told we had to sign a document stating we will vacate within 60 days. It may be longer than 60 days that we can move out. If we sign it we could be homeless until our house closing. This is totally ridiculous for something so simple.Business response
03/06/2023
This request has already been resolved. The resident provided us proper documentation and the the information was sent as requested. Thank you
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.