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Find a Location

Florida Decorative Concrete & Epoxy has 1 locations, listed below.

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    Business ProfileforFlorida Decorative Concrete & Epoxy

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Lady Lake, FL 32159-4657
    BBB File Opened:
    3/13/2020
    Years in Business:
    6
    Business Started:
    4/7/2018
    Business Started Locally:
    4/17/2018
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Michael McCoy, Owner
    Contact Information

    Principal

    • Michael McCoy, Owner

    Customer Contact

    • Michael McCoy, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/16/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    *Potential Customers Beware* FLA Decorative Concrete and Mike ********* did my driveway in May of 2021. We had cracks and some holes in driveway that Mike said he could repair, before doing the coating and sealing. Let's start at the beginning he states that he uses Sherwin Williams stain and sealer. What I found out after the fact is he uses Florida Paints TopiCrete, and Sherwin Williams sealer, that's not what we were told originally. He claims to use a 2-part epoxy to repair the cracks, when he's concrete caulk which doesn't work with some applications. The work was done in 2 days and the finished product looked good for about a month and a half and the 2 rust spots showed up on the driveway. When I called Mike about this, he said just put some muriatic acid on it to clean it off. This seemed strange to me considering that was going to damage the sealer that was put down even if it's diluted. I did try to pressure wash and even tried CLR and it wouldn't come up. Mike came out and cleaned the rust and attempted to fix the rust spot again. He also damaged my boarder (it's discolored) and still hasn't fixed it from the acid he used. When he was called again in July explaining it was still creating rust, I was spoken to with nothing that vulgar language and told it's my fault. He did come back out and tried to repair again to no avail. He tried to make a deal with me that he would put on an extra coat of sealer and let's call it even. Obviously, I didn't agree. He sealed anyways, which was nice but didn't resolve the rust. The rust is now back again, and I have been told for 2 weeks now that Sherwin Williams and Florida Paint will be out to check it out. That hasn't happened either. Mike's customer service and follow-up was great while the job was going on, however when there was an issue it changed 180 degrees. We used FLA Decorative Concrete because of their amazing Google Reviews, wow have we been disappointed. Unfortunately, we now must have our cou

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Karen S.

    1 star

    10/18/2021

    Mike ********* does not stand behind his work even as he advertises a 15 year warranty and a signed contract.
    He bid a job to resurface and paint my pool deck. He did not cover my pool to prevent overspray. I had to call my pool service to clean up the mess of oily paint and old paint chips.
    He took great offence when i told him to clean up his mess and stated he "did not sign on for this".
    After only a few months, the deck started to bubble up, peel, and crack. After numerous excuses, no shows,promises, he painted only the numerous areas that had peeled off.
    He showed up angry, belligerent, unprofessional, and rude. He jerked, tossed, and yanked paint cans, towels and even his paint sprayer which almost landed in the pool.
    He sprayed the deck, overspraying my potted plants, water features, and side of my house
    wall, He stated if i wanted it done right i would have to pay $5000.00 more

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