ComplaintsforRichie B's Carpentry & Handyman Services
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Complaint Details
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Initial Complaint
07/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
WARNING!! DO NOT HIRE RICHIE B'S CARPENTRY & HANDYMAN SERVICES, KITCHEN & BATH SPECIALISTS. We hired him on June 4th, 2023 to completely remodel the master bathroom, which did not include the shower enclosure, and also to install the new vanity in the guest bathroom. Yesterday, we had someone come out to measure the shower enclosure and he wouldn't even give us an estimate because of the tile work done by Rich. He did call today and totally agreed with ****** Please see attached pictures. We already had ***** ******* ****** ***** scheduled for today and he pointed out the same mistakes that Bud B***** did and said Rich will need to fix the tiles before he could install the shower enclosure. While he was still here, Rich walked in and when my husband tried to tell him, he went off on us and accused us that we didn't let him work for 6 days, it was only 3, he didn't show up last Friday because he had another job. I asked him, what does that have to do with your mistakes? The majority of the time, he would only work 4-5 hours. ***** ***** came into the bathroom to show Rich what he needed to fix, and Rich started yelling and cussing, using the F word, and walked off the job! We are out $3000 out of the $4,300 because he sure didn't do $3000 worth of work, we bought the majority of supplies, tile & grout and had to pay for a plumber because he didn't know how to install the shower valve. He broke our toilet so we are out that too, installing 2 vanities, plumbing, electrical & fixtures. Thank goodness for ***** *****, he got on the phone and called ***** ******* ******* ****, sent him the pictures, and he agreed to fix the mistakes tomorrow. Of course, now we will have to pay him and buy more tiles. Rich even gave my husband the "up yours" gesture on Monday, just because he didn't come into the room when he called, he didn't know I saw him. Rich is far from being a bath specialist, as he claims on his business card. He has taken advantage of us senior citizens.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.