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Find a Location

Wilks Painting has 1 locations, listed below.

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    Business ProfileforWilks Painting

    Industrial Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    608 NW Wilks Ln, Lake City, FL 32055
    BBB File Opened:
    10/23/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Wilks Painting was paid on July 18th a deposit of $240 to paint a table and 8 chairs. He said he would come pick up the items on August 5th and that the job would be completed by August 12th. By August 16th, nothing had happened and ** received several excuses for why including that someone else had his trailer and I became concerned that I was dealing with an illegitimate business. So I asked if the work could not be done in the next week, please refund the deposit. **** Wilks assured me the work would be done and asked for the table size which I gave him right away. By August 21st, I hadnt heard anything else so I asked for the deposit to be returned. He said he would refund the deposit but I never hear from him again. My husband got involved by calling him several times. He told my husband hed return the money before the end of the week (first week of September) but the money wasnt refunded and he stopped answering my husbands calls and texts. I waited 6 weeks, my husband tried to contact him one more time and heard nothing back, and so then posted a review on his business ******** page. He immediately responded saying he would return our little deposit and asked me to have my husband contact him again. But when my husband did, **** said he wouldnt refund our money until I removed my negative review from his business page. I will happily remove the negative review once our money is refunded. I have screenshots of all conversations via ******** messenger, text, and ******** business page as well as the receipt showing the deposit was paid. I would be happy to email them.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Tod C

    1 star

    02/16/2024

    **** Wilks was a terrific painter who could be trusted to do a good job. He painted 7 rooms of our house and I grew to trust him even if I left to run errands. A year later we gave him a $660 deposit to install our backsplash and he ghosted us. He finally responded through social media and said he'd lost his cell phone, but after trying 3 weeks to reach him we've given up. We noticed on Yelp that he has 3 recent reviews that are also cases where he ripped people off- taking deposits and never doing the work. He was begging for work on social media Fall 2023 and at some point broke up his girlfriend. Unfortunately, it seems he's stooped to theft to make ends meet, rather than continuing to make an honest living.

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