Business ProfileforHonda of Lake City

On Saturday March 8, 2024 my fianc and I went to ********* Honda and bought a 2016 ***** Silverado. We put $6000 down and our trade in. We purchased the the warranty also that was said to cover everything for an additional $256.00 a month. Within one day of driving we could tell there was a transmission issue, the fan would stay on running for 20 minutes after we turned the truck off and the brakes werent working properly and the heat didnt work. I called Monday morning and notified the salesman and service center and was told I would get a call back. I called everyday for a week. I finally spoke with the financial manager and he told us they would take care of everything and to tell the bank we loved the truck. At first they stalled us with promises to call us back about scheduling a service appointment. We were then told because the warranty wouldnt start for 30 days. We have 6 year old twins and knowing their safety was first we took the truck in anyways that was on March 24th. We were told by the service center the previous owner had put water into the truck instead of coolant. We gave them a list of the issues and I asked them how this truck was even sold with all of these problems that were obvious after one day of driving. We also told them we paid the first warranty payment on the day of purchase. For 2 weeks we called over and over and couldnt get anyone on the phone. We then went to the dealership and politely stated everything that happened again to the managers. They made it seem as they were going to replace the truck with another after they commented that the truck shouldnt have been sold. In actuality they wanted us to trade in the truck and buy a more expensive one changing our payments higher. When we refused they went back to saying they would fix the issues. They still have our truck 6 weeks later and call after call they have fixed not one issue. Please help!