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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
RUN! This agency is deceitful and took advantage of my wife and I. We rented a home and bought another house. We called them to be upfront and didn't want to sublease the property without permission. We spoke with Mark about asking what we could do. He explained to move out, clean it up, and he would have it rented in no time. We would be responsible for the rent until he had it rented. Liar! We had people ready to rent the property and he said now the owner wants to do some remodeling and we just got a letter that we are being sued. We are going to file a counter suite and formal complaint against his license for deceptive practices. Get another company. If they had been honest we would have continued to stay here until our lease was up. We were lied to and mislead to get us out of the home so we would pay while there were repairs to the home made.Customer response
04/11/2023
From: G****** ******** ************************
Date: Friday, March 17, 2023 at 12:46 PM
To: **************** ******************
Cc: **** ******* **********************
Subject: Cancel Temporary Complaint *****Hello Team,
Please cancel complaint as we were able to come to an agreement to work thru our disagreement.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.