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ComplaintsforAll American Quality Steel Buildings
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I order a product from the company 11/23/2021. I paid $82.00. The product was never delivered to me. I have contacted them numerous times. I just keep getting told the product will be in at a later date. This went on until the end of march. I tried for a refund through them but i just always got an excuse of why they could not give me one. Im just looking to get my money back.Initial Complaint
09/29/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
on june 1 2021 i ordered a 18' by 24' driveway overhang the cost was about 1900.00 with a 297.00 down payment after repeated visit to business with no results last week they rewrote part of the agreement and added another 100.00 to total amount today they called and said they could not do the job till may or june of next year this is unacceptable to us ( we want our deposit back) so we can go elsewhere and get what we want but the receipt says no refunds, that may we well and good but should not apply to year wait to get product
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.