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Find a Location

Villa Pavers and Pools LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVilla Pavers and Pools LLC

    General Contractor

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    STATE OF FLORIDA VS VILLARROEL-DUERTO, RICARDO JESUS. Case number 2021CF002535A Seminole County Courts

    As of June 20, 2024:

    The Florida Attorney General's Office of Statewide Prosecution today secured an 18-year prison sentence for the owner of a pool company defrauding nearly 100 Florida homeowners. Ricardo Villarroel Duerto, owner of Villa Pavers and Pools, along with salespersons and a licensed general contractor, defrauded homeowners in excess of $1 million.

    Villarroel targeted victims in Broward, Collier, Hendry, Hillsborough, Lake, Miami-Dade, Orange, Osceola, Palm Beach, Pasco, Pinellas and Seminole counties. Villarroel promoted low overall prices on pools, compared to market value, as a hook to gain business from eventual victims yet pocketed significant deposits without following through on installation.

    According to the investigation, state law enforcement officials received complaints claiming Villa Pavers and Pools collected around 40% of the contracted price for the installation of pools to some of the victims yet did not complete the job. Some of the installations resulted in giant holes in the victims’ backyards, while other projects never started after Villarroel took the deposit by simply cutting off communication with a victim.

    Additionally, the investigation uncovered that Villarroel teamed with licensed general contractor Luis Alvarez of Conquer Builders, who aided and abetted Villa Pavers and Pools to defraud homeowners throughout the state. Alvarez sold the use of his general contractor license to Villa Pavers and Pools, an unlicensed contractor company, to present a contractor license to homeowners and obtain building permits.

    Villarroel used the license repeatedly and hired two salespeople, Michael Borrego Fernandez and Laura Ballester Alpizar, gaining contract after contract to supercharge the scheme and acquire more business, leading to the excess in cash.

    Alvarez, Borrego and Ballester are all in custody facing the same charges as Villarroel.

    Alvarez pled guilty to both charges with a sentence pending. Borrego and Ballester are out on bond.

    ----------------------------------

    As of October 28, 2021:

    TALLAHASSEE, Fla.--Attorney General Ashley Moody and Chief Financial Officer Jimmy Patronis announced the arrest of Ricardo Villarroel Duerto, owner of Villa Pavers and Pools, for allegedly defrauding nearly 100 homeowners throughout the state in excess of $1 million. Authorities also arrested Luis Alvarez Daboin of Conquer Pools, along with Villa Pavers and Pools salespersons Michael Borrego Fernandez and Laura Ballester Alpizar, for involvement in the scheme. Attorney General Moody's Office of Statewide Prosecution will prosecute the defendants.

    The Florida Department of Financial Services' Division of Investigative & Forensics Services initiated an investigation into Villa Pavers and Pools after receiving a complaint that the company collected 80% of the contracted price for the installation of a pool and never completed the job. The investigation revealed that the alleged business model for Villa Pavers and Pools aimed to collect 40% of the initial contracted price to install a pool, with no intent of doing the job, and/or leaving an unusable backyard with a giant hole.

    The investigation also uncovered that licensed general contractor Luis Alvarez Daboin of Conquer Pools aided and abetted unlicensed Ricardo Villarroel Duerto and Concetta Villarroel Arismendi, owners of Villa Pavers and Pools, to defraud homeowners throughout the state. Luis Alvarez Daboin sold the use of his general contractor license to unlicensed Villa Pavers and Pools, so the company could present a contractor license to homeowners and obtain building permits.

    Ricardo Villarroel Duerto, Michael Borrego Fernandez, Laura Ballester Alpizar and Luis Alvarez Daboin are charged with racketeering, scheme to defraud and grand theft. If convicted, the defendants could face up to 30 years in prison. Additional arrests are expected. Assistant Statewide Prosecutor Rebecca Smith-Hameroff will handle the prosecutions.

    For further information, please contact:
    Florida Attorney General's Office
    Contact: Kylie Mason
    Phone: (850) 245-0150

    LINK: http://www.myfloridalegal.com/newsrel.nsf/pv/5102C450045F2A658525877C00655004

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    230 Springdale Blvd # 1215, Lake Worth, FL 33461
    BBB File Opened:
    2/5/2021
    Business Management
    • Ms. Concetta Villarroel Arismendi, Manager
    • Mr. Ricardo Jesus Villarroel Duerto, Owner
    Contact Information

    Principal

    • Mr. Ricardo Jesus Villarroel Duerto, Owner

    Customer Contact

    • Ms. Concetta Villarroel Arismendi, Manager
    • Mr. Ricardo Jesus Villarroel Duerto, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I signed a contract with ******* ****** from Villa Pavers on 12/23/2020 and gave him almost 10k, my house was under construction and he told me that the day the house was done next day he was going to start the pool. When I moved in on 7/11/2021 I was trying to get a hold of him for months when he finally responded he was in the hospital and told me all kinds of excuses. Last time he talked to me he asked me to give him till 10/15/2021 and that day he will give me my money back. As of today I have not received my money or a call from him. I only want my money back. I can see all the other victims that got into his *****

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Evelyn A

    1 star

    11/06/2021

    He finally got caught he's in jail I'm working on getting all involved including the guys who's took over that said he has nothing to do with him now he stop doing my pool his name is ******

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