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Find a Location

Relocation Nation Moving and Storage LLC has 1 locations, listed below.

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    Business ProfileforRelocation Nation Moving and Storage LLC

    Moving Brokers

    At-a-glance

    Customer Reviews

    2.55/5stars

    Average of 88 Customer Reviews

    Customer Complaints

    112 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    631 Lucerne Ave # AVE-33, Lake Worth, FL 33460-3820
    BBB File Opened:
    3/18/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Gabriella A Klyotskin, Manager
    • Olivia Reese, Director of Operations
    Contact Information

    Customer Contact

    • Olivia Reese, Director of Operations
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    112 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    The delivery took forever and this not explained thoroughly at start of contract. All items were not delivered two missing boxes along with missing step ladder. Numerous items were damaged. Not able to company terribly customer service. Filed complaint in June 2023. Still no resolution. I want the company to search for items that were put in a warehouse in ** for weeks. My daughter had to purchase dress clothes for introduction classes for residency since she did not have her shipment. She also had to purchase some furniture until shipment arrived almost a month later.

    Customer Reviews

    88 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deborah M

    1 star

    06/03/2024

    I hired and signed a contract with this company in February of 2023. I didn't realize that they are apparently only a Moving Broker and not actually a Moving Company. They farmed me out to another company. When my things finally did arrive, later than the 30 days allowed by law, I was missing 4 boxes, had 5 boxes that were broken open and had a box from another person. I complained to both Relocation Nation and the other company. It got me absolutely nowhere but run around the proverbial block. I filled out the claim form and was told that it was not there responsibility as they did not move my things. Well after messing around for a year with both companies I took them both to Small Claims Court. The hearing was today. Neither company showed up. The judge looked at all of my evidence and told me that because I signed contracts with both companies that both were responsible for the loss of $3700 + worth of art supplies and over the second company was responsible for the overcharge for space. He gave me a judgement for the loss and said both companies would be notified and that they had 30 days to pay me for my loss.My advice is to do what I did if you are moving. 1) Make a detailed list of what is in each box that you are shipping. 2) Put the size of each box next to the contents list. 3) list all other items and their measurements. 4) Take pictures. There is as website that will help you figure the cubic feet of space you are going to use so you can figure out if they are overcharging you for space. Relocation Nation kept telling me I still had space on the 275 Cu Ft of space I purchased but the other company said i had used more. Actually I used less than the 275 Cu Ft that I purchased as I didn't move any furniture only boxes and a ******************** bed that broke down into its components. Personally I would tell you if you are looking to move to to stay away from Relocation Nation based in ******* they ****.

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