Business ProfileforHardscape.com

We purchased materials from hardscape.com they highly recommend golf stream pavers who they stated they trained. Since then we have spent close to $30,000 and had issues with discoloration throughout the deck, broken glass, tiles weeds and grass growing throughout the deck, grout and sand missing in between tiles water, squirting up from underneath the tiles loose tiles. And Hard Scape wants nothing to do with helping us they state theyre not affiliated with the installer yet. Their representative **** highly recommended the installer and said that he was personally trained by their company. Also, after speaking to different reps at Hard Scape, they state that they have no record of me. Its because they spelled my name wrong instead of KUTN ER they have **** ER. And I noticed in other disputes with Hard Scape, have stated the same thing with other customers. Its like a way of them getting out of recognizing any association with their customers. At no time did they say this installer was not affiliated with their company instead they highly recommended and said that he was trained by their company. They also go out to different states training people to do this work yet they want no responsibility for the workmanship. **** the original representative that we spoke with on purchasing the materials. She actually came out to the house, and I have a email on their letterhead stating the issues she noticed with our deck and whats wrong and that it would be corrected. However, it never was. I have several supporting pictures proving everything that *** said. I also have copies of text messages after text messages emails after emails as well. Frankly the job should be ripped up and redone correctly and I think Hard Scape should be the one to do it.