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Complaint Details
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Initial Complaint
09/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
J&M Contractor aka J&M roofing owned by a same owner with General Contractor license # **********, refuses to provide house warranty repairs and fixes. They are signed a warranty and do not provide ANY services. *****************************, who we worked earlier, are ignoring our text, calls. He came with his crew once, and caused us a property damage that potentially are causing a public risk of being electrified by leaving a hot wires in the open ground and flooded them. A resolution would be for him to fulfill fully warranty requests that we ask. Also he must came back and fix the ground wiring that he caused.This is second Complaint opened against this business. The first one was closed upon ***************************** request as he promised us to fulfill the warranty. Its been 4 months since than and he didn't do so, so we are opening a new one. I have attached warranty that obligates company above to service a warranty request up to a year. Attached a property damage that cause by ***************************** Crew.Customer response
09/29/2023
Good afternoon,
Please close this complaint as the builder has agreed to fulfill a warranty requests.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.