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ComplaintsforMopar Parts Overstock
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Complaint Details
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Initial Complaint
03/26/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
On March 13, 2024 I ordered a part for my Jeep. Order #******** EachDescription 68364312AC1$ *****BOTTLE. Coolant Recovery.Order Summary: 1 product(s) , 1 item(s)$ ***** Tax$ 3.37 ******************* to 33436$ ***** Total:$ ***** I have emailed this company twice with no response. I have also called them daily numerous times over the last 5 days and no one answers.I feel Ive been scammed. Wondering if this company is legitBusiness response
04/09/2024
On 03/13/2024 Mopar Parts Overstock received an online order after hours for a Jeep Wrangler coolant recovery reservoir Part #********AC . The part was pulled and shipped out via *** ground on 03/19/24. Our website store policies clearly state the orders are to be delivered within 2-10 business days from completed order. *** issued a tracking number on 03/19/24. *** delivered the package on 03/20/24 (see proof of delivery attached). Mopar Parts Overstock has attempted to contact the customer to verify if they received the package however, we did not receive a response back. If the customer did not receive the item we are happy to file a claim with *** and/or issue a full refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.