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Find a Location

Midflorida Credit Union has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midflorida Credit Union

      PO Box 8008 Lakeland, FL 33802

    • Midflorida Credit Union

      P O Box 3584 Lakeland, FL 33802

    • Midflorida Credit Union

      2075 8th Street NW Winter Haven, FL 33881

    • Midflorida Credit Union

      5540 Cypress Gardens Blvd Winter Haven, FL 33884-2240

    • Midflorida Credit Union

      3025 SR 540 West Winter Haven, FL 33880

    Business ProfileforMidflorida Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Midflorida Credit Union has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midflorida Credit Union

        PO Box 8008 Lakeland, FL 33802

      • Midflorida Credit Union

        P O Box 3584 Lakeland, FL 33802

      • Midflorida Credit Union

        2075 8th Street NW Winter Haven, FL 33881

      • Midflorida Credit Union

        5540 Cypress Gardens Blvd Winter Haven, FL 33884-2240

      • Midflorida Credit Union

        3025 SR 540 West Winter Haven, FL 33880

      Location of This Business
      PO Box 8008, Lakeland, FL 33802
      BBB File Opened:
      10/1/2004
      Years in Business:
      70
      Business Started:
      5/20/1954
      Type of Entity:
      Corporation
      Alternate Business Name
      • MIDFLORIDA Mortgage Center
      • Mid Florida Federal Credit Unn
      • Midflorida Federal Credit Un
      • Midflorida Federal Credit Unon
      • Martin Federal Credit Union
      Business Management
      • Steve Moseley, CEO
      Contact Information

      Principal

      • Steve Moseley, CEO

      Customer Contact

      • Steve Moseley, CEO
      • Amanda 'Mandy' Cox, Compliance Officer
      • Cassandra Conrad
      Additional Contact Information

      Fax Numbers

      • (407) 857-0225
        Other Fax
      • (863) 616-2105
        Other Fax

      Website Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/07/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I was approached by an individual that was gaining my trust in order to help them with their own finances which eventually let me sending money to them after they promised to give the money back. They have manipulated me emotionally and financially into sending the money in the total of ******* USD over time whilst I was working hard for my funds and maintaining my family with two children.
      Read More

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joey B

      1 star

      03/29/2024

      Mid Florida credit Union location ****** branch in ************** Florida stay away at all costs from this location! Bank manager is absolutely rude to the point of unbelievably rude. I came in to cash a bank draft Drawn off of this location for an automobile purchase I follow the requirements that were required when I came in to draft into who was very nice unfortunately, she was unsure how to handle the transaction. She called the bank manager bank manager looked at and kind of squinted and rolled her eyes and discussed, and then called me into the office and proceeded to tell me how to handle the transaction which was not all the way its been written on the bank draft I explained I followed the rules, but the whole interaction was A disaster and I would never do business with this bank again and thats after 15 years of doing business with them when I asked the manager how to get a hold of her superior she wouldnt answer me unbelievable

      Midflorida Credit Union Response

      04/09/2024

      MIDFLORIDA would like to apologize for any frustration stemming from this interaction. We apologize for any inconvenience.

      Local BBB

      BBB Serving Central Florida

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