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ComplaintsforAspen Dental
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On July 10 went in to Aspen Dental to is the could remake a crown that I lost. They said I need to have to teeth extracted. Made the appointment for July/20/2023. On July/19/2023 Aspen Dental called at 5:30 PM leaving a message saying viewing my x-rays I need to see another doctor. I tried calling them back they have closed for the day. I went on the 20th. I had taken time off from work for the extractions. Set in there off for 2 hours they finally to told me to go to the office in Bartow FL. and be there at at 5 pm. Went there had the extractions done. Doctor said if a problem accure call the office on the 24th woke up with blood dripping fom my nose and had in my mouth. I called the office told them and the earliest appointment was August 7 took that appointment. I went in to have them say I another $1800.00 they could fix the problem I said was not paying an more money then they said you need to see the doctor that did the surgery. So scheduled that appointment with the Bartow office. That could see me on the 5th of September at 10 AM. Went to the appointment to have them to tell me I signed a form that they are not responsible for any problems that accur. For another $2200.00 they could fix the problem. And I would have to see another doctor. If they would have saw me in on the 24th and replaced a couple of stitches we would not be here. I still have the hole in my nose cavityBusiness response
09/22/2023
Response attached.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.