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ComplaintsforDental Designs of Lakeland
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Complaint Details
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Initial Complaint
02/15/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I had dental work performed by Dental Designs of Lakeland on November 4, 2021. After their benefits coordinator contacted my dental insurance plan, Dental Designs determined my copay for this work was $617.25 in which I promptly paid them that day. After my insurance company paid them for their work it was determined that I had been overcharged and overpaid them by $396.75. My potion should only have been $220.50. I have asked for a refund to be sent to me several times by phone and also by using instant messenger on ******** and I have still not received a refund for this overpayment.I have attached a copy of their ledger for my account which clearly shows a credit balance due me for quite some time. I do not want a credit balance. I want a full refund for my overpayment which is righteously due to me.Business response
03/18/2022
Consumer Response /* (2000, 9, 2022/03/05) */ On February 22, 2022 I received a credit for the full amount due on my original credit card.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.