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ComplaintsforDoctor Sprinkler/irrigation & Handyman of Central Florida, Llc
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Complaint Details
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Initial Complaint
03/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
-On 2/20/2024, I received a bill from ***************** that was 5x the normal water consumption.-Called ***** Plumbing and ***************** immediately to have them come out to search for the Leak. ***************** strongly suggested calling an irrigation specialist. -***** Plumbing did not find a leak in the home and suggested we check the irrigation. -Called Dr ********* on 2/20/2024. The business owner (****) dug down by the irrigation manifold (this can be confirmed by three sources who were watching). - He read the numbers clearly off the meter by the street for me to record, but he did not record the numbers when he arrived vs when he left to compare and look for a delta. The meter, as the ***************** tech can vouch, was not broken. During various times of the day, condensation made the meter unreadable, so we were given two estimated bills the previous two months. -****, the business owner, concluded that there was no leak.-On 2/28, ****************************************** found a leak in the irrigation manifold.-**** texted to warn us that we should never have a plumber complete the repair and made several other disparaging remarks. -Despite my request to receive an invoice, I did not receive one. We discovered a discrepency with the email address and he said he was going to re-send it, but I still have not received it. -Ultimately, we paid him for his professional opinion and he did not conduct his due diligence and reached an incorrect conclusion, which resulted in us having to call yet a third person to detect the leak and a fourth person (another irrigation specialist) to conduct the repair.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.